Buford runs its own gas system, so if you smell gas, leave first and call 911 or the City of Buford gas leak line at 770-932-7981 (day) or 770-932-7986 (after hours, weekends and holidays) from a safe place. Repairs and new lines on your side of the meter are plumber work, so call the number on this page to be connected with a local plumber in Buford.
What happens when you call
The number on this page connects you with an independent plumber who works on gas piping around Buford. Expect questions about the appliance, where the meter sits and whether the city gas crew has already been out. If the city locked the meter after a leak call, the plumber finds and repairs the problem on the house side, pressure tests the piping, and the city then restores service.
For new lines, the plumber adds up the demand of every gas appliance in the house before tapping in, because a new range or tankless heater can be more than an older branch was sized for.
Cost factors
- Distance from the meter to the appliance and the route the pipe takes
- Whether the main line can handle another appliance
- Basement, crawl space or slab access
- Coordination with the city gas department if the meter must change
- Permit and inspection
Buford conditions
Buford is a north Gwinnett city at the south end of Lake Lanier that grew up as a railroad stop known as "The Leather City." It runs its own water, sewer and natural gas utilities. The City of Buford Gas Department serves more than 46,000 customers across parts of Gwinnett, Hall, Barrow, Jackson and Walton counties, so leaks inside its territory go to the city, not Atlanta Gas Light. Its leak numbers are 770-932-7981 during the day and 770-932-7986 after hours, on weekends and holidays, or 911.
Census survey data put Buford's median build year at 1996, with about a quarter of homes built before 1980. Older houses near downtown may have black iron pipe with years of add-ons; subdivisions near the Mall of Georgia more often use flexible stainless tubing that needs a bonding wire to the electrical grounding.
Inside city limits, Buford has its own Inspection Department. Addresses with a Buford mailing address outside the city go to Gwinnett County Planning & Development instead.
Before the plumber arrives
- Confirm your gas bill comes from the City of Buford
- Clear access to the meter, water heater and furnace
- Have the new appliance's model number ready
- Note any tag the city left on the meter
- If a gas smell returns, leave and call again from outside
Gas Line Services questions in Buford
What should I do the moment I smell gas indoors?
My bill comes from a gas marketer. Who handles a leak?
Who issues permits for gas piping work here?
What is the yellow corrugated gas tubing, and why does bonding matter?
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