If you smell gas in Cartersville, get out first, then call the City of Cartersville Gas System at 770-387-5642 or 911 from a neighboring home or business. For new lines, repairs and pressure testing on the house side of the meter, call the number on this page to be connected with a local plumber in Cartersville.

Signs of a gas problem
- Any gas smell. Leave immediately and call from somewhere else.
- Hissing at the meter set, a valve or a connector
- Yellow flames, or a burner that pops when lighting
- Soot at a vent or around a water heater
- A pilot that keeps going out
- Bubbles in a puddle above a buried pipe
A smell calls for evacuation. The rest call for a booked inspection.
A city-run gas system
Cartersville is the Bartow County seat at the northwest edge of the metro, about 38 miles from Atlanta. Unlike most of the region, the city owns and operates its own natural gas system, one of 85 Georgia cities that do. The City of Cartersville Gas System serves Cartersville, Cassville, Kingston, White and the Dykes Creek area of Floyd County. Leaks in that system go to the city gas line, 770-387-5642, not to Atlanta Gas Light.
Atlanta Gas Light is also listed for Bartow County, so some outlying addresses may be on AGL instead. If your bill shows AGL, its emergency line is 877.427.4321. The bill is the quickest way to know which company owns your pipes.
The housing is older than in the I-575 suburbs. Census survey data put the median build year at 1990, with about a third of homes built before 1980. Expect black iron pipe in older neighborhoods and flexible tubing in newer ones.
The City of Cartersville Building Department handles inspections, with permits through its CityView portal. The page does not spell out gas permits, so a plumber will confirm what the job needs.
What affects the cost
- Distance from the meter to the appliance
- Crawl space or slab access
- Whether the existing pipe can handle more load
- Outdoor or underground sections
- Permit and inspection
How the call goes
The number on this page puts you in touch with an independent plumber who works around Cartersville. Mention whether your gas comes from the city system or AGL, and describe the appliance and the meter location.
If the city gas crew or AGL shut off your meter after a leak call, they will normally leave it off until the piping on your side is repaired. A plumber finds and fixes the leak, tests the system, and then the utility restores service and relights or tells you how to relight appliances.
Gas Line Services questions in Cartersville
What should I do the moment I smell gas indoors?
How can I tell which gas utility serves my house?
Which part of the gas piping is mine to maintain?
Why is new gas pipe pressure tested before it is used?
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