For a burst pipe or backed-up drains in Dacula, close the main water valve right away. If you smell gas, leave and call 911 and the gas utility on your bill from outside; for City of Buford gas that is 770-932-7981 by day or 770-932-7986 after hours. Then call the number on this page to be connected with a local plumber in Dacula.

Signs of trouble
- A pipe or fitting gushing water
- All drains slowing or backing up together
- Water heater leaking from the tank
- Soaked flooring next to a toilet, tub or dishwasher
- Pressure that falls off suddenly with the sound of running water
What makes Dacula different
Dacula is a small, fast-growing town in eastern Gwinnett; the big Hamilton Mill area shares its 30019 ZIP. Water and sewer come from the Gwinnett County Department of Water Resources, with a 24-hour dispatch line at 678.376.7000. Gwinnett is responsible for the pipes up to the meter, and everything from the meter to the house is the owner's.
Not every Dacula home is on municipal sewer. Some properties use a private onsite wastewater system, and Gwinnett Environmental Health (770-963-5132) oversees those. If all your drains back up and you have no sewer service, the problem is on your own system.
Gas is another local wrinkle. The city lists the City of Buford for natural gas, but some addresses may be on Atlanta Gas Light (877.427.4321) through a marketer, and a few may have City of Lawrenceville gas (770-963-3332). Your gas bill shows which one to call.
Houses are mostly newer, with a median year built of 1999, so failures tend to involve water heaters, supply hoses and valves. Washing machine hoses and the braided lines under sinks and toilets wear out quietly, so if one fails, it is worth having the plumber look at the others while they are there.
Cost factors
- Hour. Night and weekend calls usually cost more.
- Location. A leak under a slab takes longer than one under a sink.
- Type of line. A private sewer line to an onsite system is a different job than a city lateral.
- Permits. Dacula issues building permits at City Hall on Harbins Road, and the City Inspector needs 24 hours' notice. Its plumbing rough inspections check that water piping is strapped every five feet and that waste lines pass a water test.
When you are connected
The call reaches an independent plumber who works in Dacula. Explain what failed and whether the home is on sewer or a private system. Ask about after-hours rates first. Arrival depends on the hour and the plumber's schedule, so no specific time is promised.
Emergency Plumber questions in Dacula
The house is not on municipal sewer and every drain is backing up. Who do I call?
I smell gas near the water heater or furnace. What is the safe move?
My mailing address uses the town name. Does it matter whether I am inside city limits?
Every faucet in the house stopped at once. Is that a plumbing failure or a utility problem?
More plumbing services in Dacula
Emergency Plumber nearby
Helpful guides
Sources
Last updated: