In East Point, stop a burst pipe or sewer backup by closing the main water valve. If there is a gas smell, get outside and call 911 and Atlanta Gas Light at 877.427.4321. Then call the number on this page to be connected with a local plumber in East Point.
When you make the call
You will be connected with an independent plumber who works in East Point. They will want to know what broke, whether water is still flowing and whether the house has a crawl space or slab. Mention the age of the house too; in East Point it often explains the problem. Ask about after-hours pricing before agreeing to a visit. Arrival depends on the time and the plumber's workload, so no specific time is promised.
Cost drivers
- Timing. Night, weekend and holiday work tends to cost more.
- Pipe material. Old galvanized or cast iron can need a section replaced rather than a patch.
- Access. Older crawl spaces and plaster walls take more time.
- Permits. East Point Building Inspections issues plumbing permits, with water heaters listed as a fixture on the application. Homeowners with an affidavit or contractors with a business license and state certification can pull them through the BS&A portal.
East Point conditions
East Point grew up around a railroad terminus just southwest of Atlanta, and its housing is mostly mid-century. About 64% of homes were built before 1980, and the median year built is 1969. Neighborhoods such as Colonial Hills have many houses with original supply lines, cast iron drains and old shutoff valves. Those are the parts that most often fail suddenly.
The city runs its own water and sewer. East Point treats Sweetwater Creek water, pumped to Ben Hill Reservoir, at its own plant, and maintains more than 164 miles of water mains and 153 miles of sewer mains. Water and Sewer offers on-call emergency response for water, sewer and meter problems, with an after-hours line at 404-240-2183; the office number is 404-474-3834. The city's service line inventory found no lines classified as containing lead.
East Point also runs a fats, oils and grease program, a reminder that cooking grease is a common cause of sewer backups.
Quick prep before arrival
- Main valve off; if it will not turn, do not force an old valve
- Water heater gas or power off if it is leaking
- Breakers off for wet rooms
- Clear access to the crawl space door or basement
- Photos of the damage for your records
Emergency Plumber questions in East Point
Who handles a water main break or a sewer overflow in the street?
Are older homes here more likely to have plumbing emergencies?
Does an emergency repair still need a plumbing permit?
Sewage is coming up through a tub or floor drain. What should I do first?
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