Gas Line Services in Norcross, GA

Norcross is a historic 1870 railroad town in southwest Gwinnett, about 20 miles northeast of downtown Atlanta, with a town square downtown. Atlanta Gas Light owns and maintains the natural gas pipes across its metro territory, and customers buy gas from a certificated marketer; AGL coverage was checked at the territory level, so the bill is your confirmation. Census survey data put the median build year at 1990, with about 18% of homes built before 1980.

What to do right now

1. Odor of gas? Leave the house. Don't light, switch or unplug anything.
2. Call 911 and Atlanta Gas Light at 877.427.4321 from outside.
3. Wait to be cleared. The meter may be locked if the leak is on your piping.
4. Call a plumber to repair and pressure test.
5. Know the permit rule. Norcross names gas line work as a trade permit and requires a permit to replace a water heater.

Symptoms and likely causes

What affects cost

• Run length and access
• Whether the trunk line must be upsized
• Older pipe near the historic core versus newer tubing
• Outdoor or buried sections
• Gas line trade permit, documents uploaded to the city's ePlan portal, and inspection

Calling for help

The number on this page connects you with an independent plumber who works on gas piping in Norcross. The city's Community Development Department on Lawrenceville Street issues the permit, and the plumber normally applies. Swapping a faucet or toilet with no piping change does not appear to need one, but gas work and water heater replacements do, so plan a little lead time for anything that is not an emergency.

Older houses near the downtown square are more likely to have black iron pipe with years of add-ons, while subdivisions from the 1990s on often use flexible stainless tubing with a manifold. The tubing needs a bonding wire to the electrical grounding, and the plumber can check it during any visit. If AGL has locked the meter, the repair and test come first, then AGL restores service.