If you smell gas in Winston, leave the house and call 911 first, then the gas utility on your bill: Atlanta Gas Light at 877.427.4321 or Austell Natural Gas System at 770.948.1841 (option 1). Repairs and new lines past the meter or tank are plumber work, so call the number on this page to be connected with a local plumber in Winston.
Winston is a small unincorporated community in western Douglas County along I-20, between Douglasville and Villa Rica; its town charter was repealed in 1995. Georgia 811 lists both Atlanta Gas Light and the Austell Natural Gas System as Douglas County gas operators, and which one serves a given Winston address was not verified, so the gas bill is the answer. City-data figures for ZIP 30187 show about 42% of homes heating with utility gas and about 5% with bottled or tank gas, so some homes are off the natural gas grid and use propane.
What to do right now
- Any gas smell? Natural gas and propane are both odorized. Leave the house.
- Call 911 from outside.
- Call your utility or supplier: Atlanta Gas Light at 877.427.4321, Austell Natural Gas System at 770.948.1841 option 1, or your propane company.
- Wait to be cleared, then have a plumber repair and pressure test the piping.
- Permit through Douglas County, since Winston is unincorporated.
Symptoms and likely causes
| Symptom | Likely cause |
|---|---|
| Propane tank emptying faster | Leak in the yard line or house piping |
| Regulator frosting on a mild day | Regulator problem or heavy leak |
| Hiss at a connector | Loose or damaged fitting |
| Yellow flames | Burner adjustment or wrong orifice for the fuel |
| Dead grass along a line | Buried line leak |
What affects cost
- Distance from the meter or tank to the house and outbuildings
- Trenching for long yard lines
- Natural gas versus propane setup
- Pipe size for the full appliance load
- Douglas County permit and inspection
Calling for help
The number on this page connects you with an independent plumber who works in western Douglas County. Say whether you are on natural gas or propane and which company is on the bill. Census survey figures for the area put the median build year at 1994, with about 23% from before 1980, so both older black iron and newer tubing turn up.
On larger lots, long runs to a shop or generator need larger pipe to keep pressure at the far end. Call Georgia 811 before digging, and tell the plumber where any private yard lines run.
Gas Line Services questions in Winston
How can I tell which gas utility serves my house?
Can a plumber work on propane piping as well as natural gas?
Who issues permits for gas piping work here?
What should I do the moment I smell gas indoors?
More plumbing services in Winston
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