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Sump Pumps in Clarkston, GA

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Help for Clarkston sump pump problems in 1970s and 1980s homes, and one call to reach a plumber who repairs them.

Sump pump trouble in Clarkston?
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In Clarkston, a failing sump pump usually has a stuck float, a leaking check valve, a power problem or a worn motor. A plumber can fix the cause and route the discharge to the yard rather than the DeKalb County sewer. Call the number on this page to be connected with a local plumber in Clarkston.

New submersible sump pump in a basement sump basin, sump pumps in Clarkston, GA

Clarkston basics

Clarkston is a small inner-ring DeKalb city just outside I-285, long a refugee-resettlement hub often called the most diverse square mile in America. Its housing is largely 1970s and 1980s apartments and homes; the median build year is 1979, about 53% of units were built before 1980 and roughly 31% in the 1970s alone, per census survey data. Pumps in those homes have often been replaced once or never.

The city states that its water and sewer are managed by DeKalb County, and it directs sewage problems to DeKalb County Water and Sewer. DeKalb owns the service line through the meter; the owner is responsible from the meter to the house. Groundwater from a sump pump shouldn't be piped into the household drain, since it ends up in DeKalb's sewer.

In homes of this age, it's common to find a pump that was added years after construction and plumbed into a laundry sink because that was the easiest route, or a discharge that ends right at the foundation so the same water keeps cycling back into the pit. Rerouting the line outdoors is often part of the repair, and it can make an older pump last longer.

What to do now

  1. Turn off the pump's breaker if water is near the outlet.
  2. With power off, check the float and free it if it's caught.
  3. Restore power. If the motor hums but no water moves, shut it off.
  4. Check the outdoor end of the discharge for clogs.
  5. Move belongings off the floor near the pit.
  6. Call a plumber if water keeps coming in.
Call now to be connected with a local plumber in Clarkston.
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Symptoms and likely causes

SymptomLikely cause
Pump won't startStuck float, tripped GFCI or failed motor
Runs nonstopFloat stuck up or pump too weak
Short cyclingLeaking check valve
Humming, no waterJammed impeller
Discharge into a laundry sinkOld install that needs rerouting

Cost factors

  • Part repair versus replacing an older pump
  • Crawl space or basement access
  • Rerouting a discharge out of a household drain
  • Battery backup and alarm; a water-powered unit may fall under DeKalb's annual backflow testing
  • A trade permit from Clarkston Planning & Development if piping is altered

Sump Pumps questions in Clarkston

Water is backing up through a floor drain, not the sump. Who do I call?
That's usually a sewer issue. Clarkston directs sewage backups to DeKalb County Water and Sewer at 770-621-7200. If the clog is in your own line, a plumber can clear it.
Can the sump discharge go into a floor drain, laundry sink or sewer cleanout?
No. DeKalb County runs Clarkston's sewer, which is built for household wastewater. Send the discharge outdoors, away from the foundation.
Could the water under my house be a plumbing leak rather than groundwater?
It may be. In older Clarkston homes, a leaking supply or drain line can wet a crawl space like seepage. A plumber can check before you upsize the pump.
Do I need a permit to replace or add a sump pump?
Clarkston requires permits for fixture work that alters piping, through its trade permit application. A same-for-same pump swap may not need one; the plumber can confirm.

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