In Johns Creek, Fulton County is responsible for the water line from the main to the meter, and the homeowner owns everything from the meter to the house, including pipe under a slab or basement floor. Most homes here date from the 1980s and 1990s. Call the number on this page to be connected with a local plumber in Johns Creek.

Are 1980s and 1990s Johns Creek homes at risk?
They are now at the age where it starts to matter. Census survey figures via Point2Homes put the median year built at 1995, with about two-thirds of homes built between 1980 and 1999 and fewer than 5% before 1980. Copper water lines laid under slabs and basement floors in that period have been in contact with concrete for twenty-five to forty-five years. Abrasion where the pipe touches stone or the slab edge, and pinholes in thin-walled copper, are the usual failure points. Homes from the late 1990s and later are more likely to leak at a fitting or a spot damaged during construction.
Many larger Johns Creek homes have basements, and a basement floor is a slab too. Leaks under it can show up as dampness near the water heater or along a finished basement wall.
Who pays to fix the pipe, Fulton County or me?
Johns Creek doesn't run its own water or sewer. Fulton County Public Works serves the city with Chattahoochee River water treated at the Tom Lowe plant, which happens to sit in Johns Creek. Fulton County's rule is clear: the county repairs the service line from the main to the meter, and the owner is responsible for the line from the meter to the house. A leak under your floor is a private repair. For water emergencies on the county side, Fulton County lists a North Fulton drinking water emergency line.
Do I need a permit for a slab leak repair or reroute?
Usually, yes. The City of Johns Creek requires a Trade Permit for any plumbing system work, applied for through its Customer Self-Service portal. A reroute that replaces a buried supply line with new pipe through walls or the attic will typically need one. The plumber doing the work normally handles the application.
Before deciding between a spot repair and a reroute, ask the plumber to pressure test both the hot and cold sides. If one side has failed and the other tests weak, a reroute of the whole buried run may save a second visit.
A Johns Creek note
Many Johns Creek homes have irrigation systems, which can make a high summer bill look normal. Turn off sprinklers before doing a meter test, then watch the meter's leak indicator for several minutes with everything else off. Movement means water is going somewhere past the meter.
Slab Leak Repair questions in Johns Creek
Does the age of my home change the odds of a slab leak?
My house has a basement. Can it still have a slab leak?
Who is responsible for a leak between the meter and the house?
How do I use the water meter to check for a hidden leak?
More plumbing services in Johns Creek
Slab Leak Repair nearby
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