Sewer Camera Inspection in Johns Creek, GA

Is the sewer line mine to fix?

Mostly, yes. Johns Creek does not provide sewer; Fulton County Public Works does. Under the county's lateral guidance, the homeowner is responsible for the sewer lateral from the house to the property line, even if a blockage turns up in the public right-of-way. That makes it worth knowing exactly where a problem sits before paying for a repair. A camera with a locating transmitter shows the distance from the cleanout, and the plumber can mark it on the lawn.

If you see sewage coming from a manhole or the street, that is a county issue. Fulton County's North Fulton sewer customer service and after-hours line is 404-612-3061.

My house is from the 1990s. Can the line really be failing?

It can. About 67% of Johns Creek homes were built between 1980 and 1999, and the median year built is 1995. Only around 4% predate 1980, so the brittle clay of older intown neighborhoods is uncommon here. What a camera more often finds in subdivisions of this age is plastic pipe that has settled into a low spot, a joint that has pulled apart, roots that have found a loose fitting, or a buildup of grease and wipes. Each looks different on video, and each calls for a different fix.

What will the plumber need from me?

Know which drains are slow and whether water has come up anywhere, especially in a basement. Point out the cleanout if you can find it, often near the foundation or along the route toward the street. If the line is full, expect it to be opened before filming. If a repair follows, Johns Creek requires a city Trade Permit for plumbing work, applied for through the city's Customer Self-Service portal, and the plumber doing the work normally pulls it.

Ask for a copy of the footage. It is your best tool for comparing quotes from more than one plumber and keeps a record of the line's condition for when you sell.

A note for Johns Creek owners

The county's Tom Lowe Atlanta-Fulton County Water Treatment Plant sits in Johns Creek, but that is a water plant, not the sewer side. For anything beyond your property line, Fulton County's sewer staff are the ones to call.