Jonesboro sends water and sewer problems to the Clayton County Water Authority, which owns the line only as far as the meter. Past the meter, finding a leak is the owner's job, and in a town where most homes predate 1980, a plumber knows where to start. Call the number on this page to be connected with a local plumber in Jonesboro.

Warning signs
- The meter dial turning while no water is in use
- A CCWA bill that has crept up for several cycles
- Peeling paint or soft plaster near a bathroom
- Rusty water at the first draw of the morning
- A crawl space that smells damp when it has not rained
- A sunken or soggy spot along the path from the meter
What is behind leaks in Jonesboro homes
Jonesboro is a small historic county seat, and its housing is old: the median home was built in 1972, and about 69% predate 1980, many in and around the Jonesboro Historic District. Houses that age commonly still carry galvanized or early copper supply pipe, original shutoff valves and service lines from the meter that have been buried for decades. Remodels often joined new pipe to old, and those transitions are a frequent leak point.
The City of Jonesboro refers water and sewer problems to the Clayton County Water Authority, customer service (770) 960-5200, which is also CCWA's number for after-hours emergencies such as large leaks. CCWA's service line runs from the main to the meter; the line from the meter to the house belongs to the customer. CCWA also installs backflow devices at customer connections and tests them every year with its own certified specialists, so homeowners do not hire their own tester.
What affects the cost
- Whether old shutoff valves still close, which speeds isolation
- Crawl space, slab or basement access
- Length and depth of the yard line in older lots
- Detection tools, from gauges to acoustic listening equipment
- The repair itself, and a permit from the City of Jonesboro, where Community Development reviews building permits at City Hall
What happens when you call
You'll be connected with an independent plumber who works in Jonesboro. Have a couple of meter readings and a recent bill on hand. The plumber will start at the meter, close the house valve to split yard from interior, then isolate and listen until the leak is pinned down. In an older house, they may also suggest replacing a seized main shutoff while they are there.
Leak Detection questions in Jonesboro
Who do I call if water is coming up in the street or sidewalk?
Are hidden leaks more common in older homes here?
Could my irrigation system be where the water is going?
Will the plumber need to open walls or floors to find the leak?
More plumbing services in Jonesboro
Leak Detection nearby
Helpful guides
Sources
- Clayton County Water Authority: who we are
- Clayton County Water Authority: service line inventory
- Clayton County Water Authority: backflow prevention
- Clayton County Water Authority: contact us
- City of Jonesboro: water problems
- City of Jonesboro: building permits
- Jonesboro housing by year built (ACS 2019-2023 via Point2Homes)
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