Jonesboro is served by the Clayton County Water Authority, whose service line runs from the main to the meter, and the city refers water problems to CCWA. The line from the meter to the house belongs to the customer, so a leak there is a plumber's job. Call the number on this page to be connected with a local plumber in Jonesboro.

Signs to watch for
- A patch of yard that stays wet between the meter and the house
- Pressure that has slowly faded at every fixture
- Rust-tinted water from the cold tap
- The meter moving with all water off
- A CCWA bill well above normal
Water and housing in Jonesboro
Jonesboro is the small, historic Clayton County seat, with a railroad-era downtown, the Jonesboro Historic District and Civil War sites like Stately Oaks. The City of Jonesboro refers water and sewer problems to the Clayton County Water Authority, which serves the whole county. CCWA states that its service line runs from the main to the meter and that the customer owns the line from the meter to the house. Its customer service number, 770-960-5200, is also the one it lists for after-hours emergencies such as large leaks.
Jonesboro's housing is among the oldest in the south metro. The median home was built in 1972, and about 69% predate 1980. Lines that old are often galvanized, scaled inside, patched by previous owners or squeezed by the roots of big shade trees in the historic district. A leak on one of those lines is often the first of several. CCWA completed a service line material inventory and offers a public portal where you can look up your property.
CCWA also installs backflow devices at customer connections and tests them itself, so a plumber replacing your line should leave that device in place.
What affects the price
- Pipe age. Many lines here are better replaced than patched.
- Surface. Old walks, porches and mature trees.
- Route length on deeper historic lots.
- Method. Trench, bore or spot repair.
- Permit. The City of Jonesboro reviews building permits through City Hall; the plumber can confirm what the job requires.
Calling for help
The number on this page belongs to a referral service, not a plumbing company. It puts you in touch with an independent local plumber who knows Jonesboro's older streets. Say roughly when the house was built, whether anyone has patched the line before, and whether rusty water or low pressure came first. If water is gushing, shut the main valve; on an older house it may be stiff from disuse, so turn it slowly.
Water Line Repair questions in Jonesboro
When is replacing the whole line smarter than patching one spot?
Should I call the water utility or a plumber first?
Can tree roots damage a pressurized water line?
How do I find out what my service line is made of?
More plumbing services in Jonesboro
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