Stop the flow at the main valve as soon as a pipe breaks or drains back up in Lithia Springs. If you smell gas, leave first and call 911 or the Austell Gas System at 770-948-1841, option 1. Then call the number on this page to be connected with a local plumber in Lithia Springs.

Lithia Springs utilities
Lithia Springs is an unincorporated community in northeastern Douglas County; it was a city until residents dissolved the charter in 2000. Without a city government, its utilities and permits all come from regional agencies.
The Douglasville-Douglas County Water and Sewer Authority (WSA) supplies water and, where it is available, sewer. WSA water comes from the Dog River Reservoir. Its after-hours line for emergencies is 770-942-6633, and its business-hours number is 770-949-7617. WSA owns the meter and the lines in the road right-of-way; the homeowner is responsible for water and sewer lines on the property, from the meter up to the house.
Gas in eastern Douglas County, including Lithia Springs, comes through the Austell Gas System, a municipal utility, rather than Atlanta Gas Light. Leaks go to Austell Gas at 770-948-1841, option 1, or 911.
The median home was built in 1987 and about a third predate 1980, so aging valves, water heaters and drain lines are common trouble spots. Lithia Springs also has a mix of homes and apartments; renters should call the property manager as well as closing the unit's shutoff, since the building owner usually arranges the repair. For houses, know where the meter is in case the indoor valve fails.
Who to call for what
| Problem | Contact |
|---|---|
| Water main break or leak in the road | WSA, 770-942-6633 after hours |
| Gas smell | Leave, then 911 or Austell Gas |
| Leak between meter and house | A plumber |
| Sewer backup in your home | A plumber |
| Permit for the repair | Douglas County, 770-920-7201 |
Emergency signs
- A split pipe or failed fitting
- Wastewater rising in a tub or shower
- A water heater leaking from the tank
- Wet spots in the yard on your side of the meter
- Toilets backing up when the washer drains
Timing and seasons
Freezes crack pipes in crawl spaces and garages. Holiday grease plugs laterals. Douglas County requires plumbing permits for new and renovation work, so a lasting repair may need one. Ask about after-hours pricing when you are connected, and expect arrival to depend on the hour and the plumber's workload; no time is promised.
Emergency Plumber questions in Lithia Springs
I smell gas near the water heater or furnace. What is the safe move?
Water is pooling in the yard near the meter. Is that my repair or the utility's?
My mailing address uses the town name. Does it matter whether I am inside city limits?
Does a plumber cost more at night or on a weekend?
More plumbing services in Lithia Springs
Emergency Plumber nearby
Helpful guides
Sources
- Austell Gas System: gas safety
- Austell Gas System: FAQ
- Douglasville-Douglas County WSA: customer services
- Douglasville-Douglas County WSA: report a problem
- Douglasville-Douglas County WSA: about
- Douglas County: building applications
- Lithia Springs housing by year built (ACS, via Point2Homes)
- Lithia Springs, Georgia (Wikipedia)
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