Emergency Plumber in Austell, GA

Austell briefly

Austell began as a healing-springs settlement and railroad depot town in south Cobb. The city runs its own water system, serving about 3,300 customers within an area bounded roughly by Clay Road, the Douglas County line, Noses Creek and Buttermilk Creek. It buys wholesale water from the Cobb County-Marietta Water Authority. Plenty of homes with an Austell mailing address in unincorporated south Cobb, including the area around Six Flags, are on Cobb County Water System instead. The city also maintains more than 51 miles of sewer, with treatment by Cobb County. About 41% of homes in the city predate 1980.

With so much older housing, original valves, water heaters and drain lines are frequent sources of trouble. A gate valve that has not been turned in years may not close when needed, so the meter box is worth locating before an emergency.

What to do right away

1. Gas smell? Leave and call 911 or Austell Gas at 770-948-1841, option 1. Austell runs its own gas system, not Atlanta Gas Light.
2. Close the main water valve.
3. Turn off the water heater if it is leaking.
4. Cut power to wet rooms.
5. Check your water bill. City customers call the Water Division field office at 770-944-4336 for street-side problems; Cobb customers call 770-419-6201.
6. Call for a plumber for leaks and backups in the house.

Signs and likely causes

Cost factors

• Time. After-hours calls usually cost more.
• Age of the home. Older pipe may need replacing, not patching.
• Access. Crawl spaces add time.
• Permits. Austell requires plumbing permits to install, alter or replace plumbing, gas or drain piping, fixtures or water heating equipment, through its online portal.

Austell has a history of flooding along Sweetwater Creek, so homes in low areas should keep an eye on crawl spaces in heavy rain. Ask about after-hours pricing when you are connected. Arrival depends on the hour and the plumber's schedule, so no time is promised.