If a pipe bursts or sewage backs up in Morrow, close the main water valve first; for a gas smell, leave and call 911 and Atlanta Gas Light at 877.427.4321 from outside. Then call the number on this page to be connected with a local plumber in Morrow.

Morrow in short
Morrow is a small, diverse city along I-75, anchored by Southlake Mall and Clayton State University and home to the Georgia Archives. Its housing is older: the median home was built in 1971 and roughly 62% predate 1980. The Clayton County Water Authority, headquartered in Morrow on Battle Creek Road, provides water, sewer and stormwater service. CCWA's number, 770-960-5200, covers customer service and after-hours emergencies such as large leaks and sewer backups.
Many Morrow homes from the 1960s and 1970s still have galvanized supply pipe, cast iron drains and original shutoff valves. Those materials tend to fail with little warning, especially during a cold snap or after heavy use around the holidays.
Immediate steps
- Close the main. If an old valve will not turn, close the water at the meter box.
- Turn off the water heater if it is leaking.
- Shut off power to wet rooms.
- Stop running water during a sewer backup.
- Sort out responsibility. CCWA's service line runs from the main to the meter; the customer owns the line from the meter to the house.
- Call CCWA for public-side problems and a plumber for the rest.
Symptoms and probable causes
| Symptom | Probable cause |
|---|---|
| Brown water and a new leak | Corroding galvanized supply pipe |
| Repeated backups | Roots or a sag in an older lateral |
| Valve stuck open | Decades of scale |
| Water heater leaking | Tank at the end of its life |
| Water in the yard on your side of the meter | Owner's service line leak |
Cost factors
- Hour. Nights and weekends usually cost more.
- Older materials. Galvanized or cast iron may need replacing.
- Access. Crawl spaces and older walls slow the work.
- Permits. Morrow's Planning and Economic Development Department issues plumbing permits, through a Community Core account or paper forms at City Hall (770-961-4002).
CCWA installs and tests backflow devices at customer connections with its own certified staff, and it offers a public lead and copper inventory portal for looking up a property's service line. Ask about after-hours pricing when you are connected. Arrival depends on the hour and the plumber's workload, so no time is promised.
Emergency Plumber questions in Morrow
Are older homes here more likely to have plumbing emergencies?
Who handles a water main break or a sewer overflow in the street?
The water meter keeps spinning with every tap off. What does that mean?
Does an emergency repair still need a plumbing permit?
More plumbing services in Morrow
Emergency Plumber nearby
Helpful guides
Sources
- Atlanta Gas Light: service area
- Clayton County Water Authority: who we are
- Clayton County Water Authority: contact us
- Clayton County Water Authority: service line inventory
- Clayton County Water Authority
- City of Morrow: planning and economic development
- Morrow housing by year built (ACS, via Point2Homes)
- Morrow, Georgia (Wikipedia)
Last updated: