Plumbers in Sugar Hill, GA

Gas leaks go to the city

Sugar Hill operates its own natural gas system and is a member of the Municipal Gas Authority of Georgia. It serves customers inside and outside city limits, and the city does not publish an exact service boundary. If you smell gas, leave the house first, call 911, then call the City of Sugar Hill Gas Department's maintenance and gas leak line at (770) 271-2137 from outside. Customer service is (770) 945-6716.

On city gas service, the city keeps ownership of the service lines, meters and valves it installs, and all gas pipe on the house side of the meter belongs to the customer. That means piping to a new range, dryer, water heater or generator is work for a plumber or gas fitter, not the utility.

Gwinnett water and sewer, despite the Buford address

Sugar Hill mail goes to Buford (ZIP 30518), but water and sewer come from Gwinnett County Department of Water Resources, not the City of Buford. Gwinnett draws from Lake Sidney Lanier, treats it at the Shoal Creek and Lanier plants, disinfects with chlorine and adds fluoride. Total hardness runs about 1.05 to 1.87 grains per gallon, averaging 1.34, so the water is soft. Water and sewer emergencies go to Gwinnett's 24-hour dispatch at 678.376.7000.

Gwinnett is responsible for the pipes that bring water to the meter; all plumbing, pipes and fixtures between the meter and the home are the homeowner's. The city's FAQ also notes that some properties are not on municipal sewer. Those private onsite systems are the owner's responsibility, with Gwinnett County Environmental Health as the contact.

A lake-country city

Sugar Hill was chartered as a town in 1939 and became the City of Sugar Hill in 1975. With 25,076 residents in 2020, it is Gwinnett's fourth-largest city, sitting about 31 miles northeast of downtown Atlanta near Lake Lanier and the foothills, with GA-20 through the center and US-23 along the southern edge. The Bowl at Sugar Hill, the Eagle Theatre and the E Center anchor downtown. A reliable home-age figure for the city was not available, so this page does not estimate one.

Permits

Sugar Hill Building Services on West Broad Street takes permit applications ((770) 945-6734, [email protected]), and inspection requests go to [email protected]. The city's FAQ says Gwinnett County inspects for water, sewer and fire codes.

Compared with Atlanta

In Atlanta, a gas smell means calling Atlanta Gas Light. In Sugar Hill, it usually means calling the city. Water comes from Lake Lanier, not the Chattahoochee. Call the number on this page and you'll be connected with an independent plumber who works in Sugar Hill.