Union City runs its own water distribution system, and its utility FAQ says a meter that turns with every fixture off points to a leak on the customer's side. Public Works can't work on private property, so the city tells customers to call a plumber for those repairs. Call the number on this page to be connected with a local plumber in Union City.
How do I know the leak is on my side?
Union City gives residents a simple test. Turn off every faucet, appliance and irrigation zone, then look at the meter. If it's still turning, the city's FAQ says the leak is on the customer's side of the meter. It also says plainly that Public Works cannot work on private property and that customers should call a plumber to make the repair. If water is coming up inside the meter box or in the street instead, that's for the Water & Sewer Division, reachable weekdays at 770-306-6855.
Where does Union City's water come from, and does it matter for my pipe?
The city maintains its own distribution system and buys treated Chattahoochee River water from the City of Atlanta, delivered through ten master meters. That arrangement doesn't change the private side: the pipe from your meter to the house is still yours to maintain. Union City maintains its own water distribution system and buys treated Chattahoochee River water from the City of Atlanta. For test results, read the city's current water quality report, and call the Water and Sewer Division at (770) 306-6855 on weekdays with questions.
What kind of line am I likely to have?
Union City grew from a 1908 railroad town into a bedroom community, and much of its housing is fairly new. The median home was built in 2002 and about 23% predate 1980. In subdivisions off South Fulton Parkway and Shannon Parkway, lines usually fail at fittings, at settled backfill or where later projects disturbed the pipe. Homes near the historic Union Street core are more likely to have older galvanized or mixed pipe that's worn thin. Either way, the plumber traces the line from the meter, digs to the break and recommends a splice or a new line based on what the pipe looks like.
Plumbing permits come from the Community Development Office's Building Permits Division through the city's iWorQ portal.
One more thing
No after-hours water number is published on the city's page. If a break floods the yard at night, close the main valve at the house and call a plumber.
Water Line Repair questions in Union City
How can I use the water meter to check for a hidden leak?
Should I call the water utility or a plumber first?
Will a leak on the underground line show up on my water bill?
Can a new water line go in without trenching the whole yard?
More plumbing services in Union City
Water Line Repair nearby
Helpful guides
Sources
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