Winston is unincorporated, so Douglas County issues plumbing permits, and the Douglasville-Douglas County Water and Sewer Authority supplies water and requires yearly backflow tests by a certified tester from its list. Sewer isn't available everywhere, and gas may come from Atlanta Gas Light or the Austell system. Call the number on this page to be connected with a local plumber in Winston.

Winston is a small unincorporated community in western Douglas County along I-20 between Douglasville and Villa Rica. It was a town until its charter was repealed in 1995, so Douglas County agencies handle permits and WSA handles water. Building ages vary; Point2Homes figures, which likely reflect the 30187 ZIP, put the median home at 1994.
What to do now
- Shut off the water. WSA owns the meter and the lines in the road right-of-way; from the meter to the building is the owner's.
- If you smell gas, leave. Then call 911 and the gas utility on your bill: Atlanta Gas Light at 877.427.4321 or Austell Natural Gas System at 770.948.1841, option 1.
- Know whether the building is on sewer. WSA notes that properties on private onsite wastewater systems in the Dog River basin must keep them maintained as a condition of water service.
- Call WSA for public-side problems. 770-949-7617 during business hours, 770-942-6633 after hours.
- Note the details. Which fixtures, which building, and since when.
Symptoms and likely causes
| Symptom | Likely cause |
|---|---|
| Drains slow across the building, no sewer main | Problem at the private onsite system or the line to it |
| Wet ground between meter and building | Leak on the owner's service line |
| Backflow notice from WSA | Yearly test due by a certified tester from WSA's list |
| Gas smell near a heater | Leaking connector or fitting; evacuate first |
Cost factors
- Whether the building drains to WSA sewer or a private onsite system
- Length of the service line on a larger rural lot
- Diagnostic work before a repair
- After-hours scheduling
- Douglas County permit steps; the county requires plumbing permits for new or renovation work, irrigation included, 770-920-7201
- Backflow device repairs, which WSA requires the customer to maintain at their own expense
Some homes in the 30187 ZIP heat with tank or LP gas, so not every property here is on the natural gas grid. Check the bill before assuming which utility to call.
What happens when you call
You'll be connected with an independent local plumber who handles commercial work in Winston. Say whether the property is on WSA sewer or a private system, which gas utility serves it, and when the space can be closed. Small shops and workshops on larger lots often have long service lines and outbuildings, so mention every building that has water.
Commercial Plumbing questions in Winston
What should employees do if they smell gas at work?
What if the property isn't on municipal sewer?
Which office issues the permit for commercial plumbing work?
Where does the utility's part of the water line end?
More plumbing services in Winston
Commercial Plumbing nearby
Helpful guides
Sources
- Douglasville-Douglas County WSA: About the Authority
- Douglasville-Douglas County WSA: Frequently Asked Questions
- Douglasville-Douglas County WSA: Backflow Prevention
- Douglasville-Douglas County WSA: Customer Services
- Douglasville-Douglas County WSA: Report a Problem
- Douglas County Building Permits and Inspections: Applications
- Georgia 811: Emergency Gas Contacts
- ZIP 30187 heating fuel (City-Data)
- Winston housing by year built (ACS 2019-2023, via Point2Homes)
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