During a Cumming plumbing emergency, close the main water valve first. If you smell gas, leave the house and call 911 and Atlanta Gas Light at 877.427.4321 from outside. Then call the number on this page to be connected with a local plumber in Cumming.

Who runs water and sewer in Cumming?
Cumming, the Forsyth County seat and the county's only incorporated city, runs its own water and sewer utility, Cumming Utilities. It pumps Lake Lanier water to its treatment plant on Dahlonega Highway and treats wastewater at the Bethelview Road water reclamation facility. Its main office number, 770-781-2020, is also used after hours, and leaks or sewer spills can be reported to the distribution and collection division at 770-781-2035.
Not every address near Cumming is on Cumming Utilities. The utility's service area map is published only as a PDF, and some nearby addresses are served by Forsyth County instead. Your water bill tells you which.
Which gas company should I call?
Atlanta Gas Light is the only gas operator Georgia 811 lists for Forsyth County. The marketer named on your bill sells the gas, but Atlanta Gas Light owns the pipes and handles leaks at 877.427.4321. A gas smell means leaving the house first and calling 911 and Atlanta Gas Light from outside.
Do I need a permit for the repair?
Inside city limits, the City of Cumming's Planning and Zoning office handles building permits and inspections, including plumbing permits. The application is a downloadable form, and inspections are requested by phone at 770-781-2024 on weekdays. A plumber can make the emergency repair first and handle any permit for the lasting fix.
While you wait, keep the main closed, shut off the water heater if it is leaking and cut power to wet rooms. During a sewer backup, stop running water anywhere in the house. If the leak is outdoors, note whether the water is coming up near the meter or closer to the house, and have your water bill handy so you know whether to call Cumming Utilities or Forsyth County. In homes near Lake Lanier with finished basements, lift stored items off the floor.
Local note
Cumming grew from a small rural town into a GA-400 commuter suburb, and the median home was built in 1998; about 17% predate 1980. Cumming Utilities' report says no lead service line material has been found in its system to date. Ask about after-hours pricing when you are connected. Arrival depends on the hour and the plumber's schedule, so no specific time is promised.
Emergency Plumber questions in Cumming
Who handles a water main break or a sewer overflow in the street?
My mailing address uses the town name. Does it matter whether I am inside city limits?
I smell gas near the water heater or furnace. What is the safe move?
Where is the main water shutoff, and how do I close it fast?
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