Cumming Utilities serves the city with water from Lake Lanier, but addresses near Cumming may be on Forsyth County water instead, so check the bill before calling about the meter. On the house side, a plumber can confirm the leak and pinpoint it. Call the number on this page to be connected with a local plumber in Cumming.

Who do I call first?
It depends on the bill. The City of Cumming runs Cumming Utilities, which pumps water from Lake Lanier to its own treatment plant on Dahlonega Highway and treats wastewater at its Bethelview Road facility. Its service area is published only as a map, so homes with a Cumming address outside the city may be on Forsyth County Water and Sewer instead. If your bill says Cumming Utilities and water is surfacing at the street or meter, call its leak line at (770) 781-2035, or the main office at (770) 781-2020, which also takes after-hours calls. If the meter moves while the street side is dry, the leak is on your property and a plumber is the next step.
What kinds of leaks show up in Cumming homes?
Cumming grew from a small county seat into a GA-400 commuter suburb, and its housing reflects that: the median build year is 1998, and about 17% predate 1980. Most leaks in homes this age start at water heater connectors, supply hoses, shower valves and fittings, not in the pipe itself. On sloped lots near Sawnee Mountain, a long buried service line can also crack and drain into the soil without leaving a puddle. Cumming's report says no lead service line material has been found in its system to date.
Is a permit needed for the repair?
Inside city limits, plumbing permits come from the City of Cumming's Planning and Zoning office, which also schedules inspections by phone on weekdays. The application is a downloadable form. Addresses outside the city fall under Forsyth County instead. A plumber who works in the area can tell you which office covers your address and whether your repair needs a permit at all.
Before you call
Take two meter readings an hour apart with nothing running. Turn off irrigation, check the water heater pan and look under each sink. Those details help the plumber judge whether the leak is a slow drip or a pipe that has opened up. When you call, you'll be connected with an independent plumber who works in Cumming and the surrounding Forsyth County area. Let them know whether your bill comes from Cumming Utilities or the county, and whether the house sits on a slab, a crawl space or a basement, since that shapes how the search is done and how much needs to be opened.
Leak Detection questions in Cumming
How do I know which water utility serves my address?
Who do I call if water is coming up in the street or sidewalk?
Can a newer house still have a hidden leak?
Should I shut off the water while I wait for the plumber?
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