Duluth businesses get water and sewer from Gwinnett County's Department of Water Resources, which runs the backflow program and makes the property owner responsible for everything past the meter, including the backflow preventer. The City of Duluth issues trade permits through its GovWell portal. Call the number on this page to be connected with a local plumber in Duluth.

Signs a Duluth business should call a plumber
- A kitchen line on Pleasant Hill Road that backs up after every weekend rush
- Restroom fixtures running between uses and raising the bill
- A water heater inspection item or a heater that can't keep up
- A sewer smell near a floor drain or cleanout
- A reminder from Gwinnett County about a backflow test
- Soggy ground between the meter and the building
Local conditions in Duluth
The City of Duluth lists Gwinnett County Water Resources for both water and sewer, and the county draws from Lake Lanier through its Shoal Creek and Lanier filter plants. Gwinnett's resident-responsibility page is blunt about what the owner keeps: the county maintains the meter and the small pipe from the main to it, while the private water service line, the entire sewer lateral and any backflow preventer belong to the property owner.
Gwinnett runs the backflow and cross-connection program. Devices are tested by testers on the county's approved list, and reports go to the county online; questions go to [email protected] or 678.376.4213. The pages behind our fact sheet don't confirm a testing interval, so ask the county or your tester what schedule applies to your device.
Permits come from the City of Duluth's Community Development and Engineering department, through the GovWell portal. The city's inspection list includes slab plumbing and water heater inspections, and a water and sewer release is required before a certificate of occupancy, which matters for any tenant buildout. Much of Duluth was built in the 1980s and 1990s, with a median home from 1994, so many centers along Buford Highway and Pleasant Hill Road have equipment that is reaching replacement age.
What affects the cost
- Whether the problem is one fixture or the building's sewer lateral
- Camera inspection or leak locating
- Off-hours work to keep a restaurant or shop open
- Permit and inspection steps, including a water heater inspection
- Repair or replacement of a failed backflow preventer, which the owner pays for
What happens when you call
You'll be connected with an independent local plumber who does commercial work in Duluth. Describe the business, the fixtures involved and your hours. For a water main break or sewer spill on the public side, call Gwinnett's 24-hour line, 678.376.7000, instead.
Tenants in the older centers along Buford Highway should check the lease before approving work. In Gwinnett the whole sewer lateral is the property owner's, so a backup shared by several units is usually the landlord's call, while a clogged sink inside one suite is often the tenant's.
Commercial Plumbing questions in Duluth
Who tests a commercial backflow assembly, and how often?
Where does the utility's part of the water line end?
Which office issues the permit for commercial plumbing work?
Does a restaurant or commercial kitchen need a grease interceptor?
More plumbing services in Duluth
Commercial Plumbing nearby
Sources
- City of Duluth: Utilities
- City of Duluth: Permits and Applications
- City of Duluth: Inspections
- Gwinnett County Water Resources: Backflow Tester Information
- Gwinnett County Water Resources: Development Resources
- Gwinnett County Water Resources: What Property Owners Maintain
- Gwinnett County Water Resources: Contact
- Duluth housing by year built (ACS 2019-2023, via Point2Homes)
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