When a pipe bursts or a drain backs up in Fayetteville, shut off the main valve first, and if you smell gas, leave the house and call 911 and Atlanta Gas Light at 877.427.4321. Then call the number on this page to be connected with a local plumber in Fayetteville.
What happens on the call
You will reach an independent plumber who works in Fayetteville. Give the address, describe the problem and say whether the water is shut off. It helps to know whether you are on city water or Fayette County water, since that decides who handles the street side. Ask about after-hours pricing before the visit. No arrival time is promised; it depends on the hour and the plumber's workload.
Factors in the bill
- Time. After-hours and holiday calls usually cost more.
- Finding the leak. The city does not locate leaks on service lines, so a plumber may need time to trace one.
- Size of the repair. A fitting is quick; a service line or water heater is a bigger job.
- Permits. Inside city limits, Fayetteville Building and Inspections, operated by SAFEbuilt Georgia, handles permits through BS&A Online.
Fayetteville's water and sewer
Fayetteville, the Fayette County seat, runs its own water and sewer department. City water is a blend of water from deep city wells and water from the Fayette County Water System. Wastewater goes to the city plant and is discharged to Whitewater Creek. Not every Fayetteville mailing address is on city water, though; some residents are Fayette County Water System customers, so check your bill.
For city customers, the city owns the main, the line to the meter, the meter and the meter box. The service line from the meter to the house is the customer's, including the service line inside the meter box, and repairs require a plumber. For a sewer backup, the city asks residents to call the Water Department at 770-460-4660 first so it can check whether the blockage is on the city side; it will try to clear service-line blockages, but a plumber may still be needed, and blockages inside the house always need one. The after-hours emergency number is 770-997-5189.
Homes here are mostly newer, with a median year built of 1999 and about 9% predating 1980.
Before the plumber arrives
- Close the main valve
- For a sewer backup, call the city first
- Switch off the water heater if it is involved
- Turn off breakers in wet rooms
- Have your water bill ready to confirm your provider
Emergency Plumber questions in Fayetteville
Should I call the utility or a plumber first when the sewer backs up?
Water is pooling in the yard near the meter. Is that my repair or the utility's?
My mailing address uses the town name. Does it matter whether I am inside city limits?
Which plumbing problems can safely wait for a weekday?
More plumbing services in Fayetteville
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