Jonesboro refers water and sewer problems to the Clayton County Water Authority, which installs and tests backflow devices at customer connections itself. The City of Jonesboro's Building Permits office at City Hall handles permit applications. Call the number on this page to be connected with a local plumber in Jonesboro.

Signs a Jonesboro business needs a plumber
- Brown or rusty water from an older building's taps
- Restroom toilets that clog or run constantly
- A sewer smell near a floor drain or basement
- Low pressure on an upper floor
- Water pooling between the meter and the building
- Hot water that can't keep up with the business
Local conditions in Jonesboro
Jonesboro is the small, historic Clayton County seat, with a railroad-era downtown, the Jonesboro Historic District and Civil War heritage. Its buildings are old by metro standards: the median home dates to 1972, and about 69% predate 1980. Law offices, shops and converted houses near the courthouse often have older pipe and decades of remodeling behind the walls.
The city sends water and sewer problems to the Clayton County Water Authority, which serves the whole county; its customer service and after-hours emergency number is 770-960-5200. CCWA's service line runs from the main to the meter, and the customer owns the line from the meter to the building. CCWA has completed a service line material inventory and offers a public portal where owners can look up their property.
Backflow works differently here than in most of the metro. CCWA installs backflow devices at all customer connections, and its own state-certified specialists test each one every year and make repairs. Non-residential accounts pay a monthly per-connection fee for that service, so a Jonesboro business doesn't hire its own tester for the CCWA device.
Permits go through the City of Jonesboro, which posts Building Permit and Plan Review applications under the City Manager's office; Community Development reviews them. City Hall is at 770-478-3800. The city page doesn't name plumbing permits specifically, so call to confirm what a job needs.
What affects the cost
- The age and material of the pipe in an older building
- One fixture versus the building sewer
- Diagnostic time with a camera or leak locator
- Off-hours work around court days or business hours
- Permit and plan review steps with the city
What happens when you call
You'll be connected with an independent local plumber who does commercial work in Jonesboro. Describe the building and its age, the fixtures involved, and when the space can be closed.
Commercial Plumbing questions in Jonesboro
Who tests a commercial backflow assembly, and how often?
How can we find out what our water service line is made of?
Who do we call if sewage is coming up outside the building?
Which office issues the permit for commercial plumbing work?
More plumbing services in Jonesboro
Commercial Plumbing nearby
Sources
- Clayton County Water Authority: Backflow Prevention
- Clayton County Water Authority: Who We Are
- Clayton County Water Authority: Water Service Line Inventory
- Clayton County Water Authority: Contact Us
- City of Jonesboro: Water Problems
- City of Jonesboro: Building Permits
- Jonesboro housing by year built (ACS 2019-2023, via Point2Homes)
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