In Peachtree Corners, a burst pipe or sewage backup calls for closing the main shutoff right away; for any gas odor, get outside and call 911 and Atlanta Gas Light at 877.427.4321. Then call the number on this page to be connected with a local plumber in Peachtree Corners.
Local conditions
Peachtree Corners is Gwinnett County's largest city, a planned community on the Chattahoochee River that mixes Technology Park office campuses with 1970s to 1990s subdivisions. About 65% of its homes were built between 1980 and 1999, with a median year built of 1989. Houses of that age are now hitting the point where original water heaters, washer hoses, toilet supply lines and shutoff valves give out.
The city does not run water or sewer. Gwinnett County Department of Water Resources provides both, and its 24-hour line for problems is 678.376.7000. Gwinnett maintains the meter and the small pipe from the main to it. The private water service line on the house side, the entire sewer lateral and any backflow preventer belong to the property owner.
The city, not the county, issues building and trade permits, through its BS&A online portal. Because Gwinnett water is soft, scale is rarely what kills fixtures here; age and worn rubber parts usually are. A failed toilet fill valve or a split hose under the sink can put a lot of water on a floor in the time it takes to find the shutoff, so it pays to know where yours is before you need it.
Who fixes what
| Location of the problem | Responsibility |
|---|---|
| Water main in the street | Gwinnett County |
| Meter and the pipe from main to meter | Gwinnett County |
| Service line from meter to house | Property owner (plumber) |
| Sewer lateral, house to county sewer | Property owner (plumber) |
| Everything inside the home | Property owner (plumber) |
Signs that mean call now
- A burst supply line under a sink or behind the washer
- Sewage coming into the lowest drain in the house
- Water heater leaking from the tank
- Damp carpet or warped flooring with no clear source
- Water running at the meter with every tap closed
When problems tend to happen
Freezing nights crack pipes in garages, attics and outside walls. Holidays bring grease clogs in kitchen lines and the lateral. Long trips are risky for older washer hoses, so closing the main before leaving town is sensible. Plumbers often charge more at night and on weekends, so ask about after-hours pricing when you are connected. Arrival depends on the time and the plumber's schedule, so no specific time is promised.
Emergency Plumber questions in Peachtree Corners
Water is pooling in the yard near the meter. Is that my repair or the utility's?
Should I call the utility or a plumber first when the sewer backs up?
The water heater is leaking onto the floor. How urgent is that?
Where is the main water shutoff, and how do I close it fast?
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