Smyrna runs its own water distribution system, and the city itself points residents to a plumber when reddish-brown water comes from iron deposits in pipes or the hot water tank. A tankless heater removes the tank from that picture. Call the number on this page to be connected with a local plumber in Smyrna.

What happens when you call
The number here connects you with an independent plumber who covers Smyrna. They will ask about the current heater, its age and location, your fuel type and the number of bathrooms. For a tankless unit already installed, the error code on its display helps. A site visit for a new install checks gas pipe size from the meter, the vent route, condensate drainage and an outlet for the controls.
What affects the cost
- Gas line size. A tankless burner needs much more gas at full fire than a tank.
- Venting. A sidewall vent from a garage is simpler than a long run from an interior closet.
- Condensate. Condensing units need a drain.
- Supply line condition. Owners own the line from the meter to the house, and an old line shedding debris can clog a tankless inlet screen.
- Permit. The city Building Division enforces the 2024 International Plumbing Code with Georgia amendments.
Smyrna conditions
Smyrna, the "Jonquil City," is a dense inner-ring suburb near the Cumberland area. The median home was built in 1990, and about 28% predate 1980. Older ranches may keep the heater in a hall closet with a metal flue, while townhomes and newer houses tend to have a garage or utility room near an outside wall.
The city's Water and Sewer Division buys treated water from the Cobb County-Marietta Water Authority (Chattahoochee River and Lake Allatoona). Smyrna's utility FAQ notes that reddish-brown water can come from iron deposits in pipes or the hot water tank, and suggests having a plumber service the water heater. It also says low pressure with no city work underway often points to a leak or a clogged pressure regulator inside the house. The city repairs only the street side, including leaks in the meter box; the line from the meter to the house is the owner's. No current hardness figure is on the fact sheet, so test the water to set a flush schedule.
Gas depends on the address. The Austell Gas System lists parts of Smyrna in its service area, and other addresses are on Atlanta Gas Light pipes; your gas bill shows which. A larger meter for a tankless burner is arranged with that utility. If you smell gas, leave first, then call 911 and your gas utility from a safe place: Atlanta Gas Light at 877.427.4321, or Austell Gas System at 770-948-1841, option 1.
Before the plumber arrives
- Note whether the hot water has looked rusty
- Find the heater's age on its label
- Clear access to the heater and meter
- Have a recent gas bill handy
Tankless Water Heaters questions in Smyrna
Do I need a permit to switch to a tankless water heater?
Will a tankless unit work in an older house?
How often does a tankless heater need descaling?
Does a city-owned gas system change anything for a tankless install?
More plumbing services in Smyrna
Tankless Water Heaters nearby
Helpful guides
Sources
Last updated: