Smyrna's own utility FAQ notes that reddish-brown water can come from iron deposits in the hot water tank and suggests having a plumber service the heater; when the tank itself is leaking or worn out, replacement is the fix. Gas here may be Atlanta Gas Light or the Austell Gas System depending on the address. Call the number on this page to be connected with a local plumber in Smyrna.
What happens when you call
The number connects you with an independent plumber who works in Smyrna. They will ask what the heater is doing, its fuel and size, and where it is installed. If it is leaking, they will walk you through closing the cold supply and shutting off gas or power. On site, they check whether the tank can be serviced or should be replaced, look at the vent and gas line, and quote the job.
What affects the cost
- Tank, tankless or heat pump, and the fuel
- Gallon capacity for your household
- Vent and gas connector condition
- Shutoff valves, expansion tank and relief line updates
- Access in a basement, closet or attic
- The city permit and disposal of the old heater
Smyrna conditions
Smyrna is a dense, fast-growing inner-ring suburb near the Cumberland area. Its median home was built in 1990, and about 27.6% predate 1980. Older neighborhoods may have basement or closet heaters tied into older valves and vents.
The City of Smyrna Water and Sewer Division distributes water it buys from the Cobb County-Marietta Water Authority. The city maintains everything up to and including the meter, repairs leaks inside the meter box, and does no work on private property; the line from the meter to the house is the customer's. If you see rusty hot water but clear cold water, the city's FAQ points to the hot water tank as a likely source.
The City of Smyrna Community Development Building Division inspects new and remodeled construction under the 2024 International Plumbing Code with Georgia amendments and takes permits through its OpenGov portal; the office is at 3180 Atlanta Rd SE, 678-631-5387. Ask the plumber to confirm the permit for your job.
Gas depends on the address: the Austell Gas System serves parts of Smyrna, and other addresses are on Atlanta Gas Light pipes. Your gas bill shows which. If you smell gas, leave first, then call 911 and your gas utility from a safe place: Atlanta Gas Light at 877.427.4321 or Austell Gas System at 770-948-1841, option 1.
Checklist before the plumber arrives
- Check your gas bill for the utility name
- Clear space around the heater
- Find the main water shutoff
- Photograph the label
- Note whether the hot water, cold water or both look discolored
Water Heater Replacement questions in Smyrna
Why does my hot water come out rusty or brown?
Which gas company do I call about a leak at my address?
Who fixes a leak between the water meter and the house?
Who issues the permit for a water heater replacement here?
More plumbing services in Smyrna
Water Heater Replacement nearby
Helpful guides
Sources
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