Most Snellville water heater problems come from one part, such as an element, a thermostat, a thermocouple or a valve, and a plumber can usually replace it in one visit. A tank leaking through its wall must be replaced. Call the number on this page to be connected with a local plumber in Snellville.

Snellville is an established southern Gwinnett suburb on US 78. Census estimates put the median build year at 1991, with about 30% of homes built before 1980, so heaters range from replacements in older ranch homes to aging originals in 1990s subdivisions. Gwinnett County's Department of Water Resources supplies water and sewer from Lake Lanier, disinfected with chlorine; the water is soft, about 1.34 grains per gallon on average. Gwinnett maintains the main and the meter, and everything on the customer's side is the owner's. Snellville issues its own building permits and does city inspections, and plumbing subcontractors file subcontractor affidavits.
Do these first
- Gas smell first. If you smell gas, leave the house without touching switches, then call 911 and Atlanta Gas Light at 877.427.4321 from outside.
- Stop the water. Close the valve on the cold line feeding the top of the tank. For a large leak, shut the main at the meter.
- Cut the energy. Switch off the heater's breaker, or turn a gas control to off or pilot.
- Find the source. Note whether water comes from the relief pipe, the drain valve, a top fitting or the tank bottom.
- Read the label. Model, serial number and fuel help the plumber bring the right parts.
Symptoms and causes
| Symptom | Likely cause |
|---|---|
| Cold water from an electric heater | Element, thermostat, high-limit reset |
| Gas pilot keeps going out | Thermocouple, flame sensor or draft |
| Hot water runs out quickly | Lower element, sediment, dip tube |
| Crackling during heating | Sediment at the bottom |
| Relief valve leak | Worn valve or pressure |
| Rusty hot water only | Anode rod or tank corrosion |
What drives the cost
- The part involved. Elements and thermocouples are routine.
- Older connections. Corroded nipples and stiff shutoffs add time in pre-1980 homes.
- Location. Attic and closet installs are slower.
- Permit. Snellville's page doesn't say whether a stand-alone heater replacement needs one; the City Building Inspector's office at (770) 985-3513 can confirm.
Snellville has a local amendment to the plumbing code covering water efficiency, so a replacement fixture or appliance may need to meet it; the plumber should know the current rule.
Water Heater Repair questions in Snellville
Do I need a permit when a water heater gets replaced here?
Our county water is soft. Does that change anything for the anode rod?
At what age does fixing a tank stop making sense?
The pilot on my gas water heater keeps dying. What is the usual cause?
More plumbing services in Snellville
Water Heater Repair nearby
Helpful guides
Sources
- Snellville, Georgia (Wikipedia)
- Snellville housing by year built (ACS via Point2Homes)
- Gwinnett County Department of Water Resources: water service
- Gwinnett County: drinking water quality
- Service line responsibility: Gwinnett County Department of Water Resources
- Atlanta Gas Light: gas leak and emergency line
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