Snellville has no water department; Gwinnett County's Department of Water Resources maintains the main and the meter. Everything on the customer's side of the meter is the property owner's to maintain, repair or replace, and the city issues the permit and does its own inspections. Call the number on this page to be connected with a local plumber in Snellville.
Snellville is an established south Gwinnett suburb along US 78, known for its small-town feel and a planned new town center. Its median home was built in 1991, and about 30% predate 1980, so the line in your yard could be a fairly new plastic run or an aging pipe near the older parts of town. Gwinnett's rule applies either way: past the meter, it's yours.
What to do now
- Close the main valve at the house to stop the loss.
- Look at the meter box. Water inside it goes to Gwinnett DWR's dispatch line, 678-376-7000.
- Confirm with the meter. With everything off, a moving indicator means a leak on your side.
- Note the pattern. Where the water surfaces, whether it's growing and whether it's clear.
- Look up your line. Gwinnett's service line inventory at GwinnettCounty.com/ServiceLines shows the recorded material.
Symptoms and likely causes
| Symptom | Likely cause |
|---|---|
| Wet strip between meter and house | Leak on the private service line |
| Pressure dropped across the house | Underground leak or pressure regulator failure |
| Rusty water in an older home | Corroding galvanized pipe |
| Water in the meter box | Gwinnett's side |
| Bill rising with no visible water | Slow leak deep underground |
What affects the cost
- Pipe age. Older lines may need full replacement.
- Route. Distance, depth and what's on top: drives, walls, trees.
- Method. Splice, trench or bored new line.
- Local code. Snellville has a local plumbing code amendment covering water efficiency requirements, which a plumber working in the city will know.
- Permit and inspection. The city issues permits and does its own inspections with 24 hours' notice; plumbing subcontractors file affidavits but pay no additional permit fee.
Gwinnett water is soft, with total hardness averaging about 1.3 grains per gallon, and it's disinfected with chlorine. That's not usually a factor in a service line leak, which tends to come from age, fittings or physical damage. When you call, you'll reach a referral service, not a plumbing company, which connects you with an independent local plumber who serves Snellville. Be ready to describe where the water is, how long it's been there and whether the meter moves with the house quiet.
Water Line Repair questions in Snellville
Who handles a leak inside the meter box?
How do I find out what my service line is made of?
How can I use the water meter to check for a hidden leak?
Can a buried water line freeze during a Georgia cold snap?
More plumbing services in Snellville
Water Line Repair nearby
Helpful guides
Sources
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