If a pipe bursts in your Snellville home, close the main shutoff and cut power to wet rooms. A plumber can cut out the split and connect new pipe. Call the number on this page to be connected with a local plumber in Snellville.
Snellville has no water department of its own; Gwinnett County's Department of Water Resources supplies water and sewer. Gwinnett maintains the main and the meter, and everything on the customer's side of the meter, plus the entire sewer lateral, is the owner's. Report a break at the meter to Gwinnett's 24-hour dispatch at 678.376.7000. The median home dates to 1991 and about 30% predate 1980. The city issues its own permits and does its own inspections, and it has a local amendment to the plumbing code covering water efficiency.
Your first ten minutes
- Shut off the water at the main valve, usually near where the line comes into the house. If the house valve fails, the meter box holds a second valve that needs a meter key.
- Clear the area, soak up standing water and start fans if it is safe to do so.
- Drain the lines. Open the lowest faucet or a hose bib to let remaining water out and take pressure off the break.
- Photograph the pipe, the water and damaged belongings for your records.
- Turn the water heater down. Switch an electric unit off at the breaker or set a gas unit to pilot so it doesn't heat a tank that may be draining.
Call now to be connected with a local plumber in Snellville.
(404) 637-2993What you see and what it usually means
| Symptom | Likely cause |
|---|---|
| Soggy strip of lawn toward the house | Break along the line from the meter |
| Low pressure everywhere, suddenly | A major break on the main line or service line |
| Water spraying from an exposed pipe | A freeze split or a failed fitting on that run |
| Swollen baseboard or wet carpet edge | Slow leak inside the wall behind it |
| Meter moving with everything off | Hidden leak in the house or on the yard line |
What affects the repair cost
- When you call. After-hours and holiday service usually carries a higher rate than a scheduled daytime visit.
- The number of repairs. One crack is a short job; several along an outside wall add up.
- How easy the break is to reach: an open crawl space or basement costs less time than a pipe sealed behind tile or finished drywall.
- Follow-up work like replacing a failed shutoff valve or adding a pressure regulator if one is missing or worn.
- Yard work. A leak on the service line between the meter and the house means digging, and sometimes replacing that run.
- Pipe type and condition. Brittle or corroded pipe near the break may need a longer section replaced.
Burst Pipe Repair questions in Snellville
Who is responsible for a leak between the water meter and the house?
Gwinnett County maintains the main and the meter. Everything on the customer's side of the meter in Snellville is the property owner's to maintain, repair or replace.
Does a burst pipe repair need a permit?
Snellville issues its own permits and does city inspections, and plumbing subcontractors file subcontractor affidavits. The plumber can tell you whether your repair needs one.
Why did the leak start only after the pipes thawed?
Ice inside a pipe acts as a plug. The split happens while the line is frozen, but the water cannot escape until the ice melts, so a Snellville homeowner often finds the leak mid-morning or the afternoon after a cold night.
What should I photograph for an insurance claim?
Before cleanup, photograph the split pipe, the standing water and every damaged item, and keep the piece the plumber cuts out. Ask for an invoice that names the cause and location. Your insurer decides coverage, not the plumber.
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(404) 637-2993Sources
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